Restaurant Team Member

Sofrito Latin Cafe is hiring experienced, reliable Front of the House Team Members to deliver excellent guest service in a fast-paced restaurant environment.

Requirements

• Bilingual: Spanish & English (required)

• Previous restaurant or front-of-house experience required

• Strong customer service and communication skills

• Ability to multitask and work efficiently under pressure

• Ability to stand for up to 8 hours and lift 20–40 lbs

• Comfortable using POS systems and handling cash/credit payments

• Team-oriented with a positive, professional attitude

Responsibilities

• Greet and serve guests

• Take and enter food and beverage orders into point of sales

• Prepare and serve alcoholic and non-alcoholic drinks

• Deliver food and drinks promptly

• Process payments (cash, credit card, PayPal, Apple Pay)

• Maintain clean service and dining areas

• Support teammates to ensure smooth operations

Pay & Schedule

• $10.98/hour plus tips

• Full-time or part-time available

• Sunday availability required

• Welcome and greet guests. Make all our guests feel comfortable and let them know you are there to personally take care of them.

• Inform guests of specials and menu changes.

• Make recommendations you genuinely feel your guests will enjoy.

• Answer questions about our food, beverages as well as other restaurant functions and services.

• Take food and beverage orders from guests, enter orders into our point-of-sale system which relays orders to the kitchen and bar. Present check to guest, accept payment, process cash, credit card, PayPal, and Apple Pay charges.

• Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes.

• Deliver food and beverages from the kitchen and bar to guests in a timely matter.

• Perform side work at the start, during a running shift and at the end of each shift as required by service station assignment.

• Maintain clean service areas.

• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

• Remove used tableware; clear and reset tables after guests leave.

• Be ready and willing to assist fellow team members.

• Thank the guests for their visit and invite them to return.

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the general manager or immediate supervisor.

• Be able to communicate and understand the predominant language(s) of our guests.

• Must have a basic knowledge of dining room and service procedures and functions.

• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

• Be able to work in a standing position for extended periods of time (up to 8 hours).

• Be able to safely lift and easily maneuver trays of food frequently weighing at least 20 to 40 pounds.

• Must be able to think quickly on his/her feet with multiple activities going on at once.

• Must focus on quality and have pride in work.

• Must be “Always” a Team player.