Property Manager (Montana)

Company Overview

Our national luxury vacation rental management company has professional openings across the country. The Natural Retreats collection of brands, including 360 Blue, and Callista Vacations, serves guests in some of America’s most beautiful destinations—from Palm Springs, CA, to Florida’s Emerald Coast.

We foster a collaborative, fun work environment and offer an excellent benefits package.

Position Summary

Natural Retreats is hiring a Property Manager to join our Big Sky, Montana team! The Property Manager will be responsible for ensuring all properties and homes in the Big Sky, MT destination are maintained to the highest standard and consistently prepared for arrival in accordance with Natural Retreats brand standards. Come join the best luxury vacation rental management company!

Key Responsibilities & Essential Duties

• Assist management in overseeing owner and guest services and fulfill owner and guest requests.

• Assist with all aspects of maintenance, housekeeping management, and vendor relationships.

• Assist with housekeeping as needed to ensure homes are ready for guest arrival.

• Ensure all homes are up to NR brand standards by addressing deferred maintenance issues.

• Gain full knowledge of and maintain all operational systems and services in rental properties as required including gas, HVAC, electrical, entertainment, water, sewage supply etc.

• Manage any stocks of consumable items such as lightbulbs, batteries, dishes, etc. efficiently and within budget, assigning appropriate charges to owners as required by applicable deadlines.

• Conduct property inspections.

• Perform basic mechanical and electronic repairs including but not limited to:

  • Reset Wi-Fi routers and modems

  • Reset and program cable and satellite TV receivers

  • Perform light plumbing and painting repairs

• Work closely with vendors to schedule and supervise subcontracted work as needed.

• Ensure all homeowners receive personalized attention and care and all guests have an AMAZING experience with Natural Retreats from arrival through to their departure.

• Gain and maintain a strong working knowledge of the destination and be able to effectively communicate this to guests and other departments within Natural Retreats.

• Operate company vehicle in a safe, courteous, and professional manner.

• Set an example of professionalism by modeling superior work ethic, appearance, timekeeping, preparedness, and attributes to gain the trust, confidence, and respect of all.

Required Qualifications

• Current Montana Property management license or ability to obtain and maintain licensure within time frame identified upon training

• Minimum 2 years' experience in hospitality, property management, or other related field

• Valid driver's license with good driving record

• Ability to pass pre-employment testing which may include drug testing and/or background screening

• Strong mechanical skills

• Excellent oral and written communication skills

• Strong knowledge of home systems

• Ability to use hand and basic power tools

• Strong local knowledge of Big Sky and surrounding area

• Ability to manage fluctuating workload

• Ability to work independently or as part of a team

• Highly autonomous and self-motivated

• Effective time management with the ability to meet deadlines

**To be eligible for employment, candidates for this safety sensitive position, must pass a pre-employment (5 panel non THC) drug test upon hire. A positive test result may lead to the withdrawal of the job offer.

Desired Qualifications

• Degree in hospitality or related field

• Growth mindset with a flexible approach to work

Compensation & Benefits

Hourly Pay $28 - $29

Benefits

• Paid time off such as PTO, sick days, and vacation days

• Health, Dental, and Vision insurance

• Life insurance

• Retirement benefits or accounts

• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs

• Long term and Short term disability insurance

• Wellness programs

• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule

This is a full-time position. Due to the nature of the job, the Property Manager should be flexible with their hours. Weekends and holidays will generally be busy with guest arrivals and departures and are considered working days. Generally, this will mean a working day of 9:00 am – 5:00 pm, although on occasion this may vary according to occupancy levels. All Property Managers are required to be on call 1 to 2 nights per week. The team member should always be available in case of an emergency or due to unpredictable guest arrivals. Exact daily schedules may vary from season to season and differ from in-season to off-season. We encourage all of our team members to take two (2) days off per week where possible. Vacation is generally taken outside of peak season.