Maintenance Coordinator

Company Overview

Margaret Rudd & Associates, Inc., REALTORS is a market-leading, family-owned, and full-service property management and real estate company with deep roots in the Oak Island and Brunswick County communities. Established in 1981, we’ve built a 44-year legacy of excellence on a foundation of authentic, long-term relationships and deep local expertise, turning countless visitors into locals while caring for the homes and investments of our property owners.

For decades, we’ve provided exceptional service to both homeowners and guests across our vacation rental and property management portfolio. Our award-winning reputation is matched by a supportive, philanthropic, and engaging company culture where dedication, attention to detail, and teamwork are highly valued. More than just a workplace, Margaret Rudd & Associates is a true family, committed to our community and to delivering superior service in every aspect of property management and real estate.

Position Summary

We are seeking a Maintenance Coordinator to serve as a key liaison between property owners, vendors, and company leadership. Reporting to the Property Services Director, this role is responsible for ensuring maintenance needs are addressed promptly, accurately, and with a high level of customer service.

The ideal candidate is highly organized, detail-oriented, and dependable. This position requires the ability to manage multiple priorities, follow established processes, and coordinate maintenance activities from start to finish. A general understanding of maintenance practices is essential to effectively route repairs, communicate with vendors, and keep projects moving forward.

Key Responsibilities

• Coordinate communication between property owners, service vendors, and internal departments to ensure maintenance requests are handled efficiently

• Schedule preventative, routine, and urgent maintenance services while monitoring progress and completion timelines

• Track and manage maintenance work orders, service requests, and open projects to ensure properties remain operational and guest-ready

• Assist with inventory management, supply ordering, and vendor invoice processing

• Conduct follow-up inspections and verify that completed work meets company standards and expectations

• Respond to maintenance-related inquiries, provide updates to stakeholders, and maintain accurate service records

• Support daily maintenance operations and contribute to a positive experience for property owners, guests, and team members

Required Qualifications

• Availability to work weekends, including Saturdays and holidays when business needs require

• Valid driver's license and reliable transportation

• Ability to successfully pass a background screening

• Legal authorization to work in the United States

• Working knowledge of residential property maintenance, repairs, and vendor coordination

• Strong organizational and time-management skills with the ability to prioritize multiple tasks

• Excellent communication skills and a customer-focused approach

Preferred Qualifications

• Previous experience in maintenance coordination, property management, real estate, hospitality, or a related field

• Experience working with contractors, service providers, or maintenance vendors

• Comfortable using property management systems, work order software, and standard office applications

• Ability to remain organized and detail-oriented in a role with multiple moving parts and deadlines

Compensation, Benefits & More

• $20 per hour (based on experience)

Benefits:

• Health, dental, and life insurance

• Retirement benefits

• Paid time off

Schedule:

• Full-time, 40 hours per week

• Office hours: 8am to 5pm, 7 days a week

• 5 days a week, with 2 days off

• This position requires Saturday availability, including every Saturday during the summer season (June–August) and 2–3 Saturdays per month during the off-season.

Location: Oak Island, NC