Housekeeping Manager

Lifestyle Properties

Newberg, ORonsite$60K - $70K/yr

Posted May 28, 2026

Job Description

COMPANY OVERVIEW

Destination Willamette and Lifestyle Properties, along with PinotCar, form the region’s premier destination management organization. We deliver exceptional guest experiences through vacation rental management, wine tours, luxury transportation, and concierge services. Our team members represent our brand with professionalism, accountability, and genuine hospitality.

POSITION SUMMARY

The Housekeeping Manager is responsible for delivering consistently high-quality, detail-driven housekeeping and laundry operations across our portfolio. This role requires a disciplined, analytical leader who values structure, accuracy, and clear standards, and who takes pride in getting the work done correctly the first time.

This position oversees in-house team members and vendor partners, sets precise expectations, and maintains close follow-up to ensure quality, safety, and compliance. Success in this role comes from strong judgment, technical knowledge, proactive problem-solving, and the ability to manage multiple priorities in a fast-paced environment while minimizing risk and errors.

RESPONSIBILITIES

Key Responsibilities

Lead and hold accountable housekeeping and laundry teams to clearly defined performance and quality standards
Recruit, onboard, train, and coach team members with documented expectations and procedures
Conduct quarterly check-ins and annual performance reviews with a focus on accuracy, consistency, and improvement
Build and manage daily schedules, assignments, and operational adjustments to ensure property readiness
Perform regular inspections to confirm all properties meet cleanliness, safety, and presentation standards
Manage housekeeping costs including labor, supplies, inventory, and vendor spend with attention to efficiency and accuracy
Maintain clean, organized laundry rooms, storage areas, and operational spaces
Serve as the primary communication bridge between housekeeping and other departments
Address guest feedback promptly and implement corrective actions with thorough follow-through
Ensure strict compliance with health, safety, and sanitation requirements
Maintain flexibility to support weekend and peak-period operations

Leadership & Accountability Expectations

Exhibit exemplary attendance, punctuality, and adherence to company policies.
Maintain professionalism in demeanor, communication, appearance, and conflict management.
Set expectations clearly during onboarding, training, and corrective conversations.
Document performance concerns promptly and follow progressive accountability standards.
Model the company's core values while consistently reinforcing team accountability.
Proactively identify operational gaps and implement solutions without prompting.

Vendor & Process Management

Manage vendor relationships, performance, and contract negotiations.
Ensure vendor teams meet the same standards expected of internal staff.
Develop, maintain, and update SOPs for all housekeeping and laundry operations.
Create and maintain property-specific housekeeping manuals.
Optimize systems and workflows for efficiency and accuracy.

QUALIFICATIONS

5+ years of housekeeping or hospitality leadership experience
Strong communication skills; bilingual English and Spanish preferred
Proven ability to lead teams with consistency, professionalism, and accountability
Strong organizational and time-management skills
Proficiency with Google Workspace tools
High attention to detail and comfort working in a fast-paced environment

COMPENSATION & BENEFITS

Salary: $60,000 to $70,000 annually, based on experience

Bonus:

Eligible for performance-based bonuses at company's discretion

Benefits:

Generous health stipend
Employee discounts on Lifestyle Properties and Pinot Car services
Company car for work-related use
Paid sick time accrued per state law (up to 40 hours annually)
Paid vacation time
Retirement benefits or accounts
Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Location: Newberg, OR
Employment Type: Full-time
Schedule: 5 days per week, including weekends as needed
Work Environment: On-site

Responsibilities

Key Responsibilities

• Lead, motivate, and hold accountable the housekeeping and laundry teams, ensuring consistent adherence to company standards.

• Recruit, train, and coach staff with documented performance expectations.

• Perform quarterly check-ins and annual performance reviews for subordinates.

• Oversee daily schedules, assignments, and real-time adjustments to ensure property readiness.

• Maintain high levels of professionalism, attendance, punctuality, and communication across the housekeeping and laundry departments.

• Conduct daily inspections to ensure all properties meet brand cleanliness and presentation standards.

• Manage housekeeping COGS, supply inventory, labor usage, and vendor contracts for cost-effective operations.

• Maintain clean and organized workspaces including laundry rooms, storage, and business facilities.

• Act as the primary communication link between housekeeping and other departments.

• Respond promptly to guest feedback and ensure corrective action is implemented.

• Ensure compliance with health, safety, and sanitation standards.

• Must be available for flexible scheduling including weekends.

Leadership & Accountability Expectations

• Exhibit exemplary attendance, punctuality, and adherence to company policies.

• Maintain professionalism in demeanor, communication, appearance, and conflict management.

• Set expectations clearly during onboarding, training, and corrective conversations.

• Document performance concerns promptly and follow progressive accountability standards.

• Model the company’s core values while consistently reinforcing team accountability.

• Proactively identify operational gaps and implement solutions without prompting.

Vendor & process Management
• Manage vendor relationships, performance, and contract negotiations.

• Ensure vendor teams meet the same standards expected of internal staff.

• Develop, maintain, and update SOPs for all housekeeping and laundry operations.

• Create and maintain property-specific housekeeping manuals.

• Optimize systems and workflows for efficiency and accuracy.