Housekeeping Manager - Sundestin

Scenic Stays | Destin, FL

Company Overview

Scenic Stays is a locally operated vacation rental management company serving Florida’s beautiful Emerald Coast. We are passionate about creating memorable guest experiences while providing dependable, professional service to our property owners.

Our team works together across Reservations, Guest Services, Owner Relations, Operations, and Resort Services to make every stage of the guest experience as smooth as possible. We value teamwork, communication, accountability, and employees who are willing to step in and help.

At Scenic Stays, you’ll join a growing hospitality company where your ideas, leadership, and contributions can make a meaningful difference.

Position Summary

Scenic Stays is looking for an experienced Housekeeping Manager to oversee housekeeping and onsite laundry operations at SunDestin, a busy beachfront condominium resort in Destin, Florida.

In this hands-on leadership role, you'll ensure that vacation rental accommodations and housekeeping facilities consistently meet high standards of cleanliness, presentation, and guest readiness. You'll lead housekeeping and laundry teams, coordinate daily operations, manage staffing and inventories, conduct quality inspections, and work closely with other departments to deliver an exceptional experience for guests and property owners.

The ideal candidate is an organized, detail-oriented leader with strong hospitality operations experience who can effectively manage a team, maintain consistent quality standards, and adapt to the changing demands of a busy beachfront resort.

What You'll Do

Housekeeping Operations & Quality Control

• Oversee daily housekeeping operations, ensuring guest accommodations meet established cleanliness and presentation standards.

• Coordinate housekeeping assignments based on arrivals, departures, occupancy levels, owner stays, and maintenance needs.

• Develop and maintain cleaning procedures, inspection checklists, and quality-control standards.

• Conduct regular inspections to ensure units are properly cleaned, staged, and ready for guest arrival.

• Identify cleaning deficiencies, recurring issues, and opportunities to improve operational efficiency.

• Monitor the condition of furniture, fixtures, appliances, linens, and other unit amenities.

• Report maintenance concerns, damages, safety hazards, and unusual conditions to the appropriate departments.

• Respond promptly and professionally to guest and owner concerns related to cleanliness.

• Oversee lost-and-found procedures and assist with deep cleaning, special projects, and post-maintenance cleaning as needed.

Laundry Operations & Linen Management

• Manage daily operations of the property's onsite laundry facility.

• Establish and maintain procedures for washing, drying, folding, sorting, storing, and distributing linens and towels.

• Coordinate laundry production with housekeeping schedules, occupancy levels, and guest turnover demands.

• Maintain appropriate linen inventory levels, including sheets, towels, mattress protectors, blankets, and comforters.

• Monitor linen quality, identify damaged or unusable items, and coordinate replacements.

• Track linen loss, inventory usage, and replacement needs.

• Ensure laundry equipment is properly maintained and report mechanical issues promptly.

• Maintain clean, organized, and safe laundry and linen storage areas.

Team Leadership & Staff Management

• Recruit, train, supervise, and evaluate housekeeping and laundry personnel.

• Develop employee schedules and daily assignments based on occupancy and operational needs.

• Ensure adequate staffing during peak seasons, weekends, holidays, and special events.

• Train team members on cleaning procedures, equipment operation, chemical handling, and safety standards.

• Monitor attendance, productivity, performance, and adherence to company policies.

• Provide ongoing coaching, feedback, and corrective action when necessary.

• Foster a positive, professional work environment that encourages teamwork, accountability, and high performance.

Supplies, Inventory & Budget Management

• Maintain appropriate inventory levels of cleaning supplies, guest amenities, laundry products, and housekeeping materials.

• Monitor supply usage, minimize waste, and submit purchase requests as needed.

• Keep housekeeping closets, supply rooms, carts, and storage areas organized and properly stocked.

• Maintain accurate records of linen purchases, replacements, and inventory levels.

• Monitor departmental expenses and assist with budgeting and forecasting.

• Ensure cleaning chemicals are properly labeled, stored, and handled according to safety requirements.

Department Coordination & Guest Satisfaction

• Work closely with Operations, Maintenance, Front Desk, Guest Services, and Owner Relations to ensure smooth daily operations.

• Communicate unit readiness, maintenance concerns, guest requests, and operational priorities.

• Coordinate housekeeping needs related to early check-ins, late departures, owner visits, and special events.

• Address housekeeping-related guest and owner complaints and implement corrective measures.

• Monitor guest feedback and cleanliness-related reviews to identify areas for improvement.

• Assist with preparing accommodations for inspections, photography, and other operational needs.

Safety, Compliance & Administration

• Ensure housekeeping and laundry teams follow company safety procedures and applicable regulations.

• Oversee proper chemical handling, equipment safety, and use of required personal protective equipment.

• Identify and report unsafe conditions and ensure housekeeping equipment remains in safe working order.

• Assist with emergency response, hurricane preparation, and post-storm cleanup when required.

• Maintain daily housekeeping and laundry production records, staffing reports, and quality-control documentation.

• Track employee productivity, departmental performance, and recurring operational issues.

• Participate in management meetings and recommend improvements to housekeeping procedures, training, and overall efficiency.

Required Qualifications

• Experience supervising employees in a hospitality environment.

• Strong organizational and time-management skills.

• Excellent communication and interpersonal skills.

• Ability to prioritize multiple tasks and adapt to changing operational demands.

• Strong attention to detail.

• Ability to work independently while functioning effectively as part of a management team.

• Ability to work weekends, holidays, and varying schedules as business needs require.

• Ability to work in a physically demanding environment, including prolonged periods of standing, walking, bending, lifting, pushing, and carrying.

• Ability to lift and move housekeeping supplies, linens, and equipment as necessary.

Preferred Qualifications

These are nice to have but aren't required:

• Previous housekeeping supervisory or management experience in a hotel, resort, condominium, vacation rental, or similar hospitality environment.

• Experience managing laundry operations.

• Valid driver's license, depending on property operations.

Compensation, Benefits & More

• Salary: $53,000–$58,000 annually

• Benefits:

  • Paid time off (PTO), sick days, and vacation

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement benefits

  • Healthcare spending or reimbursement accounts (HSA, FSA, or HRA)

• Schedule: Varies by season and operational needs, including weekends and holidays

• Job Type: Full-time

• Location: Onsite in Destin, FL 32541 (SunDestin)