Housekeeping Coordinator

Company Overview

Our national luxury vacation rental management company has professional openings across the country. The Natural Retreats collection of brands, including 360 Blue, and Callista Vacations, serves guests in some of America’s most beautiful destinations—from Palm Springs, CA, to Florida’s Emerald Coast.

We foster a collaborative, fun work environment and offer an excellent benefits package.

Position Summary

Natural Retreats is looking for a full-time Housekeeping Coordinator to join our 360 Blue team in Santa Rosa Beach, FL! The Housekeeping Coordinator is responsible for day-to-day office operations within the housekeeping department. Duties include coordinating daily work assignments for housekeeping cleaners and quality assurance team members, answering team member calls and emails (including guest services, reservations, property management, maintenance, and quality assurance), and dispatching work orders.

A successful Housekeeping Coordinator will ensure that the 360 Blue managed residences are in pristine condition and our guests get an amazing first impression of the residences! They will provide service to guests/owners and fellow team members in a manner which meets or exceeds 360 Blue Properties standards  and comply with established company and departmental policies and procedures.  

Key Responsibilities

• Open housekeeping department daily.

• Answer and respond to all phone calls/emails.

• Coordinate logistics and day to day operations with all internal departments such as guest services, reservations, property management, maintenance, etc.

• Assist the housekeeping leadership team with constructive and efficient communication.

• Maintain cleanliness and organization in the department to include vehicle inspections, inventory management, project management, housewares, etc.

• Maintain lost and found articles and records.

• Adhere to company policies and procedures and safety rules and regulations.

• Accomplish projects and tasks as assigned by the Director of Housekeeping and/or other senior management.

Required Qualifications

• Ability to pass pre-employment testing which may include drug testing and/or background screening

• Customer-first attitude

• Strong attention to detail

• Proficient in Microsoft Office and similar software systems

• Clear communication skills - both verbal and written

• Ability to manage time effectively

Preferred Qualifications

• Previous experience in vacation rentals or hospitality

Compensation & Benefits

Hourly Salary $20- $22

Benefits

• Paid time off such as PTO, sick days, and vacation days

• Health, Dental, and Vision insurance

• Life insurance

• Retirement benefits or accounts

• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs

• Long term and Short term disability insurance

• Wellness programs

• Employee recognition programs

• Workplace perks such as recreation activities, food and coffee, and flexible work schedules