Hospitality Inspector

About Us

Styer Hospitality Co. is the property management division of Styer Real Estate Professionals, a full-service real estate brokerage based in Central Ohio. We specialize in managing short- and mid-term furnished rentals for homeowners, investors, and developers.

We deliver exceptional guest experiences while producing strong results for our clients, and we hold ourselves to a high standard in everything we do. We’re growing our team and looking for people who fit our culture: hard workers who take ownership, stay focused, and bring a positive, no-excuses attitude to their work.

Position Overview

The Hospitality Inspector is responsible for ensuring every property managed by Styer Hospitality Co. meets company standards before each guest arrival. Serving as the final quality check, this role ensures every home is clean, fully stocked, safe, and presented at a high level.

Inspectors visit properties before and/or after cleanings to complete detailed inspections, identify issues, and take corrective action as needed. While checklists provide structure, this role also requires strong judgment, attention to detail, and a hospitality-focused mindset to catch anything that could impact the guest experience.

The Hospitality Inspector communicates regularly with the Guest Services Agent and Operations Manager to provide updates, coordinate tasks, and respond to property, operational, and guest needs.

This is a full-time, on-site position based in Columbus, Ohio, with a Monday through Friday schedule from 9:00 AM to 5:30 PM, including a 30-minute lunch.

Key Responsibilities

• Ensure properties are guest-ready by inspecting for cleanliness, safety, presentation, and overall quality

• Follow company checklists while applying sound judgment to identify and resolve issues

• Confirm each space looks, smells, and feels inviting and consistently meets company standards

• Identify damages, maintenance concerns, or missing items and escalate appropriately

• Verify vendor performance, including cleaners and handymen, and provide feedback when standards are not met

• Use company systems, including Breezeway and Hostaway, to manage daily tasks, update statuses, and track reservations

• Conduct post-checkout inspections to assess cleanliness, document damage, and support deposit decisions

• Track inventory, monitor supply usage, and coordinate transfers between properties and backstock

• Assist with new property setups and support operations during high-volume turnover periods

• Communicate clearly and promptly with Operations and Guest Services regarding property needs and updates

• Maintain accurate and up-to-date Property Pages in Notion

• Capture property walkthrough videos for internal documentation and marketing purposes

• Plan and execute property visits efficiently based on location and priority

• Perform additional duties as assigned by the Operations Manager

Qualifications

Required

• Clear and professional written and verbal communication skills

• Strong attention to detail with the ability to identify and resolve issues independently

• Ability to perform minor repairs and light cleaning tasks as needed

• Comfortable working independently for extended periods

• Valid driver’s license, clean driving record, and reliable transportation

Preferred

• 1+ years of experience in property management, hospitality, or a related field

• Experience with property management or task management software, with Hostaway and Breezeway preferred

• Basic knowledge of home maintenance, inspections, and general property upkeep

Performance Expectations

Success in this role means being dependable, thorough, and proactive in maintaining property standards and supporting smooth day-to-day operations.

Key expectations include:

• Complete assigned inspections and checklists accurately and on time

• Identify and communicate issues early, taking initiative to resolve or escalate them as needed

• Maintain accurate documentation for purchases, inventory transfers, damages, and property updates

• Support a consistently high-quality guest experience across the portfolio

Compensation, Benefits & More

• Compensation: $22.00–$25.00 per hour

• Schedule: Monday through Friday, 9:00 AM–5:30 PM with a 30-minute lunch

• Job Type: Full-time

• Location: Columbus, OH

***Please look out for a quick Predictive Index assessment as a next step in the application process.