General Manager / VP of Operations

Maebeth Property Management

Location: Ellsworth, ME

Company Overview

Maebeth Property Management has grown to become one of the leading vacation rental management companies in the Acadia region, proudly managing ~80 properties across the Mount Desert Island area — and still growing. Maebeth is building something special. We’re a local company with deep community ties, a premium service model, and a clear vision to become the gold standard in vacation rental management in Maine.

We believe in rewarding excellence, promoting from within, and building systems that scale. If you’re ready to make a meaningful impact and grow with a values-driven company, we want to hear from you.

Position Summary

Maebeth Property Management is searching for a General Manager/VP of Operations to take full ownership of our local operations, lead and develop field teams, strengthen cross-departmental collaboration, and help scale the company to its next phase of growth.

This is a career-defining leadership opportunity for someone who thrives in a fast-moving environment, enjoys solving complex operational challenges, and wants to play a key role in shaping a company with deep local roots and ambitious goals.

You will oversee all day-to-day field operations and directly manage three core departments:

• Turnover / Cleaning

• Inventory & Restocking

• Maintenance & Repairs

You’ll also work closely with back-office teams including Revenue Management, Guest Communications, Sales & Marketing, Finance & Accounting, Client Communications, HR, and Upper Management. This role reports directly to the CEO and eventual COO (or VP of Ops).

Your leadership will directly influence operational excellence, team cohesion, and the premium experience we deliver to both homeowners and guests.

Key Responsibilities

• Lead and support departments to ensure accountability, quality, and strong team performance

• Own field scheduling, logistics, and workload planning — especially during peak season

• Improve and implement company-wide Standard Operating Procedures (SOPs)

• Support adoption and training of tech tools for field efficiency (e.g., Breezeway, Hostaway, Monday.com)

• Help onboard and train new field hires alongside HR and department leads

• Partner on long-term initiatives including expansion, hiring strategy, and growth planning

• Serve as the local leadership point of contact for field operations and coordination

Required Qualifications

• 3+ years of management experience in operations, field services, or hospitality

• Strong leadership and people-management skills

• Calm under pressure, great with people, and a clear communicator

• Naturally low ego, high output — someone who leads by example and builds a healthy work culture

• Obsessed with efficiency and systems thinking

• Comfortable with technology; Maebeth uses a suite of apps that enable collaboration and efficiency

• Skilled at having tough conversations while fostering a positive, accountable team environment

• Must reside near — or be willing to relocate to — the greater Mount Desert Island, Maine area and be available year-round

Compensation & Benefits

Salary Range: $85,000–$110,000 annually (negotiated based on experience), with additional earning opportunities through performance bonuses

Benefits include:

• PTO (vacation, sick days)

• Access to Company Health Plans

• Additional company benefits

• Clear path to grow into an upper-level management role

• Compensation, benefits, and responsibilities will grow with you

• Relocation assistance considered for the right individual

Work Schedule

Busy Season (May–October):

• 5–6 days per week depending on operational demand

• Some after-hours responsiveness for urgent situations

Off-Season (November–April):

• More flexibility

• Focus shifts to planning, process improvement, and systems development