Catering Sales Manager

COMPANY OVERVIEW

Fortuna Bakery is a beloved bakery and cafe located in Orlando, Florida. Known for their delectable pastries, cakes, and savory dishes, Fortuna Bakery has become a local favorite since its establishment. The bakery prides itself on using high-quality ingredients and traditional recipes to create authentic flavors that keep customers coming back for more.

POSITION SUMMARY

Fortuna Bakery is seeking a Catering Sales Manager to drive revenue growth and build lasting client relationships in Orlando's vibrant hospitality scene. This high-energy role requires a results-oriented professional who thrives on meeting challenges head-on, excels at persuasive communication, and isn't afraid to take initiative in pursuing new business opportunities. You'll be the driving force behind our catering success, leveraging your competitive spirit and natural ability to influence decision-makers while managing multiple events and client relationships simultaneously. If you're motivated by targets, energized by networking, and passionate about turning prospects into loyal clients, this is your opportunity to make a significant impact in a fast-paced, rewarding environment.

RESPONSIBILITIES

• Lead Generation: Proactively research and identify new business opportunities through cold calling, networking, and attending industry events.

• Proposal & Contract Management: Prepare customized catering proposals, negotiate pricing, and draft formal contracts to secure bookings.

• Revenue Growth: Meet or exceed annual sales targets by up-selling menu enhancements, bar packages, and premium services.

• Relationship Management: Maintain a strong "book of business" by nurturing relationships with corporate event planners, wedding coordinators, and local community groups.

• Menu Planning: Collaborate with the Executive Chef to design creative, profitable menus tailored to diverse client needs and dietary restrictions.

• Site Visits: Lead prospective clients on site inspections and food tastings to showcase venue capabilities and service standards.

• Departmental Liaison: Communicate all event details (via Banquet Event Orders or BEOs) to the kitchen and banquet staff to ensure flawless execution.

• On-Site Support: Provide hands-on assistance during major events to resolve any issues and ensure high levels of guest satisfaction.

• Reporting: Prepare monthly sales forecasts, track booking pace, and analyze market trends to inform pricing strategies.

• Budget Oversight: Manage the catering department budget and monitor expenses to maximize profitability.

QUALIFICATIONS

• Experience: 2+ years of experience in catering or hotel sales, with a proven track record of meeting revenue goals.

• Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).

• Technical Skills: Proficiency in CRM software (e.g., Salesforce, Delphi) and Microsoft Office Suite.

• Soft Skills: Exceptional negotiation, communication, and multitasking abilities in a fast-paced environment.

• Flexibility: Ability to work irregular hours, including evenings, weekends, and holidays, based on event schedules.

Compensation: Base salary of $55,000–$65,000 with an OTE of $75,000–$90,000 through a commission and bonus structure